Terms of Service

Terms of Service

Last Updated: August 17, 2026

Welcome to JugaadCart. These Terms of Service ("Terms", "Terms of Service") govern your access to and use of the JugaadCart website, including our online store, products, services, content, features, and functionality (collectively, the "Services").

By accessing or using our website, placing an order, or purchasing any product from JugaadCart, you agree to be bound by these Terms of Service and our Privacy Policy, Shipping Policy, and Refund/Return Policy.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. About JugaadCart

JugaadCart is an online shopping store operated through Shopify that offers a variety of consumer products, including household items, gadgets, accessories, lifestyle products, and other products that may be listed on our website from time to time.

Store Name: JugaadCart
Website: https://jugaadcart.shop/
Business/Legal Name: JugaadCart
Business Address: Regent Park, Kolkata 700040
Email: anirbanmahanta.am@gmail.com
Phone: 8436448388

JugaadCart may work with third-party manufacturers, wholesalers, logistics companies, fulfillment providers, and suppliers to process and deliver customer orders.

2. Eligibility

By using this website, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use the website to commit fraud, abuse, or any unlawful activity.

If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on our website are accurate.

However:

  • Product colours may appear slightly different depending on your device or screen settings.

  • Product images may be for illustrative purposes and may not always represent every minor detail of the physical product.

  • Packaging, branding, accessories, dimensions, or appearance may occasionally differ from the images shown.

  • Product specifications may be changed by manufacturers or suppliers.

  • Availability may change without prior notice.

  • We reserve the right to discontinue any product at any time.

Nothing on the website should be interpreted as a guarantee that a product will meet every individual expectation or intended use.

4. Prices and Offers

All product prices displayed on JugaadCart are subject to change without prior notice.

Where applicable, prices may include applicable taxes or may be subject to taxes, shipping charges, COD charges, or other charges shown during checkout.

Promotional offers, discount codes, sale prices, free-shipping offers, and other promotions may:

  • Have specific eligibility requirements;

  • Be limited to a particular period;

  • Be limited to certain products or customers;

  • Not be combined with other offers; or

  • Be withdrawn or modified at our discretion.

If an obvious pricing, typographical, technical, or listing error occurs, JugaadCart reserves the right to correct the error and, where appropriate, cancel an affected order and issue a refund for any payment already received.

5. Orders and Order Acceptance

When you place an order on JugaadCart, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another communication method.

An order confirmation does not necessarily mean that your order has been finally accepted.

JugaadCart reserves the right to:

  • Accept or decline an order;

  • Cancel an order;

  • Limit quantities;

  • Refuse an order where fraud or suspicious activity is suspected;

  • Cancel orders affected by pricing or inventory errors; or

  • Request additional information before processing an order.

If we cancel an order after receiving payment, we will process the applicable refund using the available payment/refund method.

6. Customer Information

You agree to provide accurate and complete information when placing an order.

This may include:

  • Full name;

  • Delivery address;

  • Phone number;

  • Email address;

  • Payment information; and

  • Any other information required to process your order.

You are responsible for ensuring that your shipping address and contact information are correct.

JugaadCart is not responsible for delays, failed deliveries, additional charges, or returns caused by incorrect or incomplete customer information.

7. Cash on Delivery (COD)

Where Cash on Delivery is available, additional verification may be required before an order is dispatched.

JugaadCart may contact you by phone, SMS, WhatsApp, or email to verify a COD order.

We reserve the right to cancel or restrict COD orders where:

  • The order cannot be verified;

  • The customer has a history of repeated failed deliveries or refusals;

  • The delivery address appears inaccurate or incomplete;

  • Fraudulent or suspicious activity is detected; or

  • COD is unavailable for the particular location or product.

COD availability may vary by location, product, courier, and order value.

8. Payment

We may offer different payment methods, including online payment and Cash on Delivery, depending on availability.

Online payments may be processed through third-party payment gateways.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

JugaadCart does not knowingly retain complete payment-card information that is handled directly by third-party payment processors, except where permitted and necessary for legitimate business or legal purposes.

9. Shipping and Delivery

Orders are shipped to eligible serviceable locations within India unless otherwise stated.

Estimated delivery times displayed on our website are estimates and are not guaranteed delivery dates.

Delivery may be affected by:

  • Courier delays;

  • Weather;

  • Natural disasters;

  • Public holidays;

  • Remote locations;

  • Incorrect address information;

  • Customer unavailability;

  • High order volumes;

  • Logistics disruptions;

  • Government restrictions; or

  • Other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for detailed information regarding shipping charges, estimated delivery times, tracking, and related matters.

10. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Refund/Return Policy.

You should review that policy before purchasing.

Certain products may be non-returnable or may have specific eligibility requirements because of their nature, hygiene considerations, usage, packaging, or supplier restrictions.

Where a return or replacement is approved, customers may be required to provide photographs, videos, order information, or other reasonable evidence to verify the issue.

JugaadCart reserves the right to reject fraudulent, abusive, or policy-ineligible return claims.

11. Product Damage, Defects and Incorrect Items

If you receive a damaged, defective, missing, or incorrect product, please contact our customer support within the time period specified in our Refund/Return Policy.

Where appropriate, we may request:

  • Photographs of the product;

  • Photographs of the packaging;

  • An opening/unboxing video;

  • Order information;

  • Shipping-label photographs; or

  • Other information reasonably necessary to investigate the issue.

Failure to provide requested evidence may affect our ability to process a claim.

12. Third-Party Suppliers and Service Providers

JugaadCart may use third-party suppliers, manufacturers, warehouses, fulfillment providers, courier companies, payment gateways, technology providers, and other service providers to operate our business and fulfill orders.

Where a third-party supplier fulfills an order, the product may be shipped directly from that supplier or fulfillment facility to you.

Third-party involvement does not change the fact that your purchase through JugaadCart is a transaction with JugaadCart, subject to these Terms and our applicable policies.

We will make reasonable efforts to select reliable service providers but cannot guarantee that every third-party service will always operate without delays, interruptions, or errors.

13. Intellectual Property

Unless otherwise stated, the JugaadCart website and its content—including our logo, brand name, text, graphics, photographs, product descriptions, design, layout, icons, and other materials—are owned by or licensed to JugaadCart and are protected by applicable intellectual-property laws.

You may access and use the website for personal and lawful shopping purposes.

You may not, without our prior written permission:

  • Copy substantial portions of our website;

  • Reproduce our branding or logo;

  • Sell, redistribute, or commercially exploit our content;

  • Scrape or systematically collect website data;

  • Modify or reproduce website materials for commercial purposes; or

  • Use JugaadCart branding in a way that suggests an unauthorized association.

14. Prohibited Activities

You agree not to use the website to:

  • Violate any applicable law or regulation;

  • Commit fraud or facilitate fraudulent transactions;

  • Submit false or misleading information;

  • Attempt unauthorized access to our website or systems;

  • Interfere with website security or functionality;

  • Upload malicious software or harmful code;

  • Scrape, crawl, or extract website data through unauthorized means;

  • Abuse promotional offers or discount codes;

  • Create fraudulent orders;

  • Repeatedly place orders with no genuine intention to accept delivery;

  • Harass our employees, delivery partners, or customer-support representatives;

  • Impersonate another person or business; or

  • Engage in any activity that could damage JugaadCart, its customers, partners, or website.

We reserve the right to cancel orders, restrict accounts, or suspend access where prohibited activity is suspected.

15. Third-Party Links

Our website may contain links to third-party websites, applications, services, or resources.

These third-party services are not controlled by JugaadCart.

We are not responsible for the availability, accuracy, security, privacy practices, content, or policies of third-party websites.

You should review the terms and privacy policies of third-party websites before using them.

16. Reviews, Feedback and User Content

If you submit a review, testimonial, photograph, comment, suggestion, feedback, or other content to JugaadCart, you confirm that:

  • You have the right to submit the content;

  • The content is not unlawful, misleading, defamatory, abusive, or infringing;

  • The content does not contain malicious software; and

  • The content does not violate another person's rights.

By submitting content, you grant JugaadCart permission to use, reproduce, display, publish, modify, and distribute that content for legitimate business, marketing, promotional, and operational purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

17. Errors and Inaccuracies

From time to time, our website may contain typographical errors, inaccurate information, technical errors, or omissions relating to product descriptions, pricing, availability, promotions, shipping information, or other content.

We reserve the right to correct such errors and update information at any time.

Where legally permitted, JugaadCart may cancel or modify an order affected by a material error and refund any payment received for a cancelled order.

18. Website Availability

We aim to keep JugaadCart available and functioning properly, but we do not guarantee that the website will:

  • Always be available;

  • Be uninterrupted;

  • Be completely secure;

  • Be free from errors;

  • Be free from viruses or other harmful components; or

  • Always contain current or accurate information.

Website functionality may occasionally be suspended for maintenance, upgrades, security reasons, technical problems, or circumstances beyond our reasonable control.

19. Disclaimer

To the maximum extent permitted by applicable law, JugaadCart provides the website and its content on an "as available" basis.

We do not make guarantees beyond those required by applicable law regarding uninterrupted website operation, product availability, or suitability of products for a particular purpose.

Nothing in these Terms is intended to exclude or limit any consumer right, warranty, remedy, or protection that cannot legally be excluded or limited under applicable Indian law.

20. Limitation of Liability

To the maximum extent permitted by applicable law, JugaadCart will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or products, except where such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law, including liability arising from fraud, wilful misconduct, or statutory consumer protections where such limitation is prohibited.

Where liability may legally be limited, JugaadCart's liability will be limited to the extent permitted by applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless JugaadCart, its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms;

  • Your unlawful use of the website;

  • Your fraudulent or abusive activity;

  • Your violation of another person's rights; or

  • Your breach of applicable law.

This provision will apply only to the extent permitted by applicable law.

22. Privacy

Your use of JugaadCart is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and process personal information associated with your use of our website and purchases.

Please read our Privacy Policy before using the website or placing an order.

23. Changes to These Terms

JugaadCart may update these Terms of Service from time to time to reflect changes to our business, website, services, legal requirements, or operational practices.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

24. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer-protection and other mandatory laws.

Any dispute arising from or relating to these Terms or your use of JugaadCart shall be subject to the jurisdiction of the courts having appropriate jurisdiction over [Your City, State, India], except where applicable law provides consumers with additional rights to bring proceedings elsewhere.

Nothing in this section limits any mandatory consumer rights or remedies available under applicable law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue to remain in effect.

26. No Waiver

If JugaadCart does not immediately enforce any provision of these Terms, that does not mean that we have waived our right to enforce that provision later.

27. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund/Return Policy, and other policies expressly referenced on our website, constitute the agreement between you and JugaadCart regarding your use of our website and purchases from our store, subject to applicable law.

28. Contact Information

If you have questions about these Terms of Service, please contact us:

JugaadCart
Website: https://jugaadcart.shop/
Business/Legal Name: JugaadCart
Business Address: Regent Park, Kolkata 700040
Email: anirbanmahanta.am@gmail.com
Phone: 8436448388

Customer Support Hours: 9:30am - 9:30pm

© 2026 JugaadCart. All rights reserved.